Refund policy
At Quelure we stand behind our products with a 100-day money-back guarantee.
Returns
If you are not satisfied with your purchase for any reason within 100 days of receiving your order, contact us at support.quelure@gmail.com and we will arrange a full refund.
Conditions
- Item must be returned in its original condition
- Contact us before sending any item back
- Refunds are processed within 5–10 business days of receiving the return
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, contact us immediately with a photo and we will resolve it at no cost to you.
Contact
support.quelure@gmail.com